Privacy Policy

Privacy Policy

Rock Solid Property Maintenance
Last updated: 22/02/2026

1. Who We Are

Rock Solid Property Maintenance (“we”, “us”, “our”) provides property maintenance services in the United Kingdom.

If you have any questions about this Privacy Policy, please contact us:

Email: Rocksolidpropertymaintenance@outlook.com
Phone: 07364 216208

2. What Information We Collect

We may collect and process the following information:

Your name

Email address

Phone number

Property address

Details about the services you require

Any information you provide through our website enquiry form

Technical data such as IP address and browser type (via cookies/analytics)

3. How We Use Your Information

We use your information to:

Respond to enquiries

Provide quotes and services

Communicate about your project

Improve our website and services

Comply with legal obligations

We only collect information that is necessary for these purposes.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Legitimate interest – to respond to enquiries and provide services

Contractual necessity – when providing agreed services

Legal obligation – for accounting and tax purposes

5. How We Store Your Information

We store your information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.

We retain personal data only as long as necessary for business or legal purposes.

6. Sharing Your Information

We do not sell your personal data.

We may share your information with:

Accountants or professional advisers

Subcontractors (only where necessary to complete work)

IT or website hosting providers

All third parties are required to respect the security of your data.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Object to processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at:
https://www.ico.org.uk

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookies through your browser settings.

If you use Google Analytics or similar tools, you should mention that here.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.